Sometimes, the most efficient way to get your computer working again is to connect to Remote Assistance in Windows Vista. When you connect to Remote Assistance, you are allowing a tech support person (or a friend who is more technically adept than you) to control your computer remotely. They can access your computer from their workstation and make the corrections you need. Before you know it, you’ll be back up and running.
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1Enable Remote Assistance by choosing Start→Control Panel→System and Maintenance→System→Remote Settings.
Remote Utilities. Compared to all the above applications, Remote Utilities offers more features for its users under the free license. For instance, you have full access to the centralized permission management, multitasking, shared access where multiple technicians can connect to a single system, direct connect, unattended access, drag and drop file transfer, remote printing, screen.
The system properties dialog box will open.
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If you have User Account Control enabled to protect your system, Windows Vista will ask you to verify that you want to open the System Remote Settings. Just click Continue to access the remote settings.
2On the Remote tab, select the Allow Remote Assistance Connections to this Computer check box, and then click OK.
This setting is required to enable others to breach the Windows Firewall and control your computer.
3Open the Help and Support Center and click the Windows Remote Assistance link.
The link is in the Ask Someone area of the Help and Support Center.
4On the Windows Remote Assistance page, click the Invite Someone You Trust to Help You link.
On the page that appears, you can notify somebody that you want help.
5Click Use E-mail to Send an Invitation.
You can use Windows Messenger or e-mail to invite somebody to help you.
6Enter and retype a password and click Next.
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Your default e-mail program opens with an invitation message prepared.
7Fill in an e-mail address and, if you like, a personal message at the end of the automatically generated invitation. Click Send.
You might want to provide the password you assigned here.
It’s up to you to let the recipient know the password — it isn’t included in your e-mail unless you add it. Although using a password was optional in Windows XP, it’s mandatory in Windows Vista, and the password you use must be at least six characters long.
8When an incoming connection is made, you can use the resulting Windows Remote Assistance window to control the session.
Use the tools here to adjust settings, chat, send a file, or pause, cancel, or stop sharing.
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9When you’re finished, click the Close button to close the Windows Remote Assistance window.
Hopefully, you and your rescuer were able to figure out what was wrong and work out a solution.
- Remote PC Access from Anywhere. Remote control computer as if you were sitting right in front of it
- Connects even through Firewalls or Routers
- Installation is not required
- File Transfer; Voice Chat
- Strong Security
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Why Choose Anyplace Control?- Simple in Use
No installation required. Just download and start!
No need to configure Router or Firewall for PC remote access. User Friendly Interface. - Save money
No matter what your budget is we have an affordable licensing plan for you. Anyplace Control pricing reflects the conditions of the economy. - Custom development
We can customize our remote control software to meet all your specific requirements and integrate into your business precisely. Any unique feature that is not included into a standard package can be developed per your request. No competitors offer the same!
| You Can Perform Next:- Remote Support, Help Desk
Provide effective helpdesk support to users; support your customers remotely. - System Administration
Manage network computers remotely on LAN or WAN. Remote administration of unattended servers. - Work Remotely. Virtual Office
Work from Home on the remote computer as if you are physically in the office. - Do presentations over the web
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How Anyplace Control works
Anyplace Control is easy to use remote desktop software that displays the desktop of another computer on the screen of your local PC in real time, and allows you to control that computer from anywhere, using your own mouse and keyboard. More...
The built-in File Transfer feature provides an easy way to transfer files to and from a remote machine. Built-in chat is used for communication with the user of another PC. With Anyplace Control you can also communicate via voice chatting (VoIP), send text messages, restart and shutdown a remote server or laptop, lock a mouse or keyboard on the user's PC and perform various practical remote control tasks. More...
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What else you should knowDifferent ways to establish connection:The remote connection could be established on LAN, WiFi or over the Internet (Broadband, Cellular network, etc). Connect to other PC using the following methods: - Computer ID Connection: enter your partner's ID and password to access your partner's computer (no need to create online account). The easiest connection way!
- Online Account Connection: log into your Anyplace Control account and access remote PC using the PC name.
- IP-address Connection: classical method of connection via IP address.
IP address is not used in first two connection methods. No need to configure router or firewall for remote PC control.
What and where to run: Anyplace Control consists of two parts: - Host Module - needs to be executed on a remote computer (i.e. PC you will control remotely).
- Admin Module - Run it on your local computer you use to control a remote PC (e.g. your notebook).
Usually installation is not required: you can download and start Anyplace Control in case of for one-time remote access session. Alternatively can install any module as a service for permanent use. Installed software will start with Windows automatically that is vital for accessing unattended server or a terminal. What if remote user is computer-illiterate? Our product is very simple in use. If you need to make a connection to newbie user's PC, just send him a special web-link. When the user clicks that link, his deskop becomes available for distance connection from your Online Account. No need to install or configure. Just click the link and that is all! What users say about Anyplace ControlJames Lee, hotel manager at 'Holiday Inn'
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